FAQ

english

Are local pickups possible?

Yes but you need to contact us to schedule the pickup. Please contact us at sales@dessimulation.com

Can I sample the products?

We have a small show room available by appointment only. Send us an email at sales@dessimulation.com to schedule.

How long does it take for a backordered item to arrive?

We generally receive Heusinkveld Engineering products in 2 to 3 business days.

For the JCL cockpits, the delay is between 3 and 5 weeks depending on the options and the chosen color.

We can also do drop shipping. I you want your order to be drop shipped please send us an email at sales@dessimulation.com.

Where are you based?

We are located near Montreal, Canada